COMPANY

Sustainability

ENVIRONMENT

Parts repair and overhaul

Reduce waste over the long term by maintaining and managing a system that can repair and service parts so that customers can use the robot equipment for its full service life.

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Trend management quantitative inspection and
grease consumption rate analysis

Minimizes consumable parts and grease disposal through Condition Based Maintenace (CBM) using state-of-the-art analytical technology.

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Robot aging and renewal

Expand the scope of reuse, recycling, and refurbishing through renewal proposals that can only be made by a service that knows the customer’s site inside out.

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Digital Twin and Application Study

Eliminate MURI (unreasonableness), MUDA (waste), and MURA (unevenness) by reproducing the customer’s site in a digital space and realizing various studies in the digital space.

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Subscription service

Maximize customers’ production efficiency by proposing new ways to use robots without owning them.

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SOCIETY

Developing the Next Generation of Human Resources

With the aim of fostering human resources who will lead the future, we regularly hold a hands-on event for elementary and junior high school students, “Become a Kawasaki Robot Engineer! for elementary and junior high school students with the aim of nurturing the human resources who will lead the future.

Challenged (Persons with Disabilities)
Recruitment Initiatives

Providing information on challenged support, workplace tours, and business introductions.

Customer Satisfaction Survey

Public disclosure of service evaluations from customers and sincere efforts to improve services.

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Total Quality Management (TQM) activities

Activities that not only strengthen the quality control system, but also lead to improvements in management quality to ensure that the company continues to grow by adapting to a constantly changing business environment.

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SFE (Service Force Evolution) & Innovation Activities

A corporate culture that fosters “human resources who take the lead in innovation and action” to realize world-leading services.

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GOVERNANCE

Compliance

Compliance with rules based on the Kawasaki Heavy Industries Group Code of Conduct, establishment of a Compliance Department, and promotion and thorough enforcement of compliance through education and awareness-raising activities for officers and employees.

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Internal Reporting System and Consultation Desk

Early detection, early response, and early prevention of compliance violations through the use of the Kawasaki Heavy Industries Group internal reporting system and consultation service.

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Internal Audit

Internal audits by Kawasaki Heavy Industries to verify the effectiveness and efficiency of business activities, reliability of financial reporting, and conformity with compliance requirements.

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Crisis management

Formulate a Business Continuity Plan (BCP) to minimize damage and losses in the event of a major disaster, pandemic, or other risk event, and to ensure business continuity and recovery.

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Privacy

Ensure proper handling of personal information by formulating and disseminating personal information protection policies and company rules, providing education on personal information, and establishing a consultation service.

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