24-Hour Help Desk

24-Hour Help Desk

24-Hour Help Desk

Highly experienced service staff members
support and provide backup services
to ensure the stable operation of
our clients' robot equipment.
The Help Desk also operates at
night and on holidays.

With the aim of further enhancing the levels of customer satisfaction, we established a 24-Hour Help Desk and began providing technical assistance over the telephone to help clients deal with problems that occur at night. Whenever a client contacts the Help Desk, a service advisor will provide correct information and technical guidance directly over the telephone based on extensive experience and technical materials to help the client overcome any problems or failures that might be encountered.

Dedicated call center

Automotive Body in white robot service

Tel. +81-50-3000-4332
Fax. +81-561-63-6808

Painting application service

Tel. +81-50-3000-4333
Fax. +81-561-63-6808

General Industries machinery robot service

Tel. +81-50-3000-4347
Fax. +81-78-990-3510

Semiconductor, Clean Robot service

Tel. +81-78-921-1259
Fax. +81-78-921-1042

Parts repair

Tel. +81-78-990-1595
Fax. +81-78-990-1596

Inquiries other than for the Call Center

Contact the
24-Hour Help Desk
at 078-990-3550 at night, Sundays, and company holidays.